Hotel Policies & Cancellations
Cancellation Policy
Because we are a boutique hotel, your reservation is critical to our success. Please take the time to read this section to avoid any misunderstanding.
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If you cancel at least 30 days before your scheduled day of arrival, we will refund your deposit, less 10% handling fee or apply your deposit to a future stay within the current year. Cancellations with less than 30 days notice do not qualify for a refund even if due to illness, work schedule changes or inclement weather conditions. Email for specifics. Rates are subject to change without notice. Some black dates may apply. *Summer months, June to October our cancellation policy will be firm.
Rates are based on single or double occupancy per night stay. Rates do not include New York State tax or local county occupancy tax, and gratuities are not included in any published rates.
We are a two-night minimum lodging. Single nights, should they be accepted, will be charged $20 extra, which you can add upon checkout.
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Discounted rates cannot be combined or eligible with any other promotion.
There will be a charge of $25 (plus taxes) for an additional person per night stay beyond the two-person occupancy. 4 people in room 108
PETS
Small or Medium size dogs only are accepted.
A charge of $25 per night Large dog are $50 per night Upon acceptance by owners.
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Service animals that have a Valid and current permit are free of charge. We are strict about respecting the American Disability Act regarding Service animals. We frown on those who abuse the system and welcome those who rely on their service-trained companions.
Pets must be on a leash while in public areas.
Pets may not be left in the room unattended unless on-site approval is given. A fee of $200 may be added for Pet Nuisances such as uncontrolled barking or not picking up after your pet. We have cameras outdoors and will use the recording as proof.
Green Acres Retreat is not responsible for:
Accident or injury to Guests
Loss of money or valuable of any kind
Any damage or theft to your car or any article left in your car
There will be a $40 charge for lost or damaged safe key.
There will be a $15 charge for lost or damaged room key.
Safe boxes must be open at check-out
Charge of $25 will apply if safe box is left locked
Our hotel rooms are Smoke Free and designated as NON-SMOKING.
There will be a $200 charge if smoking is perceived in guest room or outside the guest room doors. Smoking is only allowed at the fire pit or gazebo if vacant
Cigarette Butts must be disposed of properly. We will charge you if the On-site has to pick up after you.
Damages to property are subject to fee starting on $250
Damage to robes, towels or bedding will be charged as follows.This fee is for damage above and beyond normal use.
An itemized list of all items in the room can be viewed here. Guests will be charged for any missing or damaged items.
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These items may also be purchased:
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Robes $75
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Bath towels $12
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Hand towels $6
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Wash clothes $2
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Pillows $40 standard $75 king
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Comforters $120
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